Greed of Coin Returns Policy

At Greed of Coin, we want you to love your purchase. If for any reason you are not satisfied with your card game, we offer a 14-day return policy for a hassle-free return experience.

Returns Policy

Can I return my order and how long do I have to do so?
If your order is damaged or you have received an incorrect item, you will have 14 days from receiving your order in which to inspect any goods and inform us of this error, and a further 60 days to return the order for a replacement or a full refund. Please note, requests for replacements are dependent upon our stock levels at that time, however if we cannot fulfil a replacement, you will be provided with a full refund.

If you change your mind and wish to return an item, you will also have 14 days to inform us of this decision, and 60 days to complete the return. Upon the return of the item, we will provide you with a full refund. Please note that if the item you return is not faulty, a return & restocking fee (£3) will be deducted from your refund.
If no communication is made within 14 days of receipt of your order, we will consider this item as accepted by you, the customer.

Please note, we take no responsibility for any goods that are either lost or damaged on their return to us. The risk in the goods will remain with you until they are returned to us. We therefore advise that customers use a fully established, tracked, and compensated service to return their goods to our warehouse. If an item is lost in transit on its return, we may, in its sole discretion, refrain from processing any refund and require evidence from you of the items being sent back to us. For the avoidance of doubt, refunds will only be processed once all returned goods have been processed in our warehouse and have been assessed as being returned in the same condition in which they were sent.

Can I return my order past 14 days?
If you have informed us of an issue (such as a fault or damage) within 14 days of receiving your order, you may return your good(s) within 60 days of receiving your order for either a full refund or a replacement. We will verify the fault before approving a refundable return and we reserve the right to reject returns should no fault be identified.

How can I return my order?
We recommend that items are returned through recorded delivery. If recorded delivery is not used and an item goes missing, we may not be able to refund you for the item. It is your responsibility to ensure items are returned as new, in the same condition in which they were received. We retain the right to refuse a return or make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

Please return order to:
298 Lickey Road
Birmingham
B45-8RY

When will you issue the refund?
Once we have received your returned item(s) we will process your refund within 14 days.

How will you refund me?
We will issue the refund using the same payment method you used when you placed your order unless you have expressly agreed otherwise.

How can I contact you?
If you have any questions or would like to talk to us, please contact us by:
• Filling out and submitting the online form available on our website
• Email us at: contact@thegreedofcoin.com
• Direct message our social media accounts (Facebook, Instagram, TikTok, X)

Thank you for choosing Greed of Coin! If you have any questions about our return policy, feel free to reach out to our customer service team.